Mental Health FAQ

You can drop us an email at hello@akindplace.co or drop us a message on WhatsApp here. 

Please fill up the form on the contact page and we will get back to you at our earliest convenience.

Each person coming into counselling is unique and will have different goals and issues that they might want to discuss. Generally, you can expect to discuss your current happenings in life, past experiences relevant to your current situation, and follow up from previous sessions.

Your participation in counselling will determine how much progress you make. Your Psychologist might suggest certain things to do outside therapy such as journaling, noting down behaviours or actions, or practicing different experiential activities. Basically, the more you give to the process, the more you gain. 

Sessions are typically 50 mins long and take place weekly or bi-weekly

Counselling sessions may be conducted In-Person or via Online means.

In-Person sessions are usually conducted at our office.
If you’d require alternative arrangements, feel free to drop us a message and we’re happy to discuss further with you.

Online sessions are conducted via Google Meet video conferencing.
Google Meet has similar functions as Zoom, but opens the video conference in your internet browser window directly and does not require you to download a dedicated software. Our paid account also provides additional security to keep the session safe and confidential.

You can email us at hello@akindplace.co or drop us a message on Whatsapp here (insert link).

Yes. Counselling requires a high level of trust between client and psychologist. Your psychologist, we will provide you with a confidentiality agreement before the start of our sessions together.

You can schedule a 15 minutes consultation with any of our therapists. Just fill up the form here, or drop us a message on WhatsApp here. 

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During the 15 mins consultation, you can get to know your therapist better and they will get to know you better. You can ask them about their approach to counselling, share a little about what you are going through and see whether both of you are a good fit. 

Do you notice yourself feeling sad more often than not? Any changes in your sleeping or eating patterns? Are your relationships and work being affected?  

Therapy can be helpful for anyone who might be experiencing distress in their life. This can be caused by their emotions, thoughts, behaviours, or external circumstances.

All these are potential signs that you might need help. 

Nur Sofiawati
Educational therapist

Sofia is an NIE SPED-trained educator with over 6 years of experience in Special Education settings and MOE mainstream schools. She has a strong background in psychology and is currently pursuing a Master of Psychology.

She also has experience teaching primary school curriculum subjects, including Math, English, and Malay, providing foundational support to children with diverse learning needs.

She works with children aged 7–12 who have a range of learning needs, including autism and emotional regulation difficulties.

Her teaching style is calm, structured, and strengths-based, helping children feel safe, understood, and supported in their learning journey. Her sessions are personalised and child-centred, using clear routines, visual supports, hands-on activities, and positive reinforcement to build attention, confidence, and essential learning skills.

Session rates: $120/hr
Jannah
Special Needs Trainer
  • 2+ years of experience in special needs education, supporting learners with diverse behavioural and learning needs
  • Holds a Diploma in Psychology from Temasek Polytechnic, providing a strong foundation in developmental and behavioural understanding
  • 1.5 years of hands-on ABA therapy experience, delivering structured 1-to-1 and small-group behavioural interventions
  • Experience in vocational skills training for adults with disabilities, focusing on building practical skills and workplace readiness
  • Supported individuals in transitioning to supported employment
Melissa
Special Needs Trainer
  • Melissa brings a unique blend of corporate banking experience and special needs education, currently serving as a trainer for adults with special needs, focused on building confidence, resilience, and life skills.
  • A mother of four neurodiverse children, which deepened her understanding of neurodiversity and inspired her career shift.
  • She holds a Diploma in Special Needs & Child Psychology, and is known for her strong communication and problem-solving skills.
  • Melissa’s empathetic and engaging approach helps individuals build confidence, resilience, and independence.
Kwang Yong, a professional counsellor at A Kind Place (AKP).
Kwang Yong
Special Needs Trainer/Professional Counsellor
  • Transitioned from Engineering and the financial sector to the helping profession during Covid.
  • Earned a Post Graduate Diploma in Counselling Psychology and an Advanced Certificate in Learning and Performance (ACLP).
  • Works as a Special Needs Curriculum Specialist and Trainer, supporting clients and caregivers.
  • Serves as a mental health counsellor for neurotypical and special needs clients.
Farah Shida, an educational therapist at A Kind Place (AKP).
Farah Shida
Curriculum Specialist & Special Needs Trainer
  • Over 10 years of experience in special needs education, with a Diploma and Master’s in Special Education from NIE.
  • Develops experiential, gamified curricula focused on fostering independence, confidence, and social engagement.
  • Utilizes creativity and evidence-based practices to create engaging, learner-centered experiences.
  • Collaborates closely with families, caregivers, and community partners to personalize support and build comprehensive learning plans.
  • Experienced with autism, ADHD, intellectual and multiple disabilities through roles with A Kind Place and other special needs agencies.
Session rates: $120/hr

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