Privacy Policy

A Kind Place Pte. Ltd. (“we”, “our”, or “the Clinic”) is committed to protecting the privacy and confidentiality of our clients, trainees, and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in compliance with Singapore’s Personal Data Protection Act (PDPA).

1. Information We Collect:

  • Client Information: We may collect personal information from clients seeking mental health services or participating in training programs. This may include names, contact details, medical history, and other information relevant to the services provided.
  • Trainee Information: Personal information may be collected from individuals participating in training programs, including contact details, educational background, and training progress.
  • Website Visitors: When you visit our website, we may collect non-personal information such as browser type, IP address, and pages visited, which helps us improve our website’s performance.

 

2. How We Use Information:

  • Client Services: Personal information collected from clients is used to provide mental health services, maintain client records, and communicate with clients about appointments or treatment.
  • Trainee Programs: Information collected from trainees is used for training administration, progress tracking, and communication related to training programs.
  • Website Improvement: Information collected from website visitors is used to enhance our website’s functionality, content, and user experience.

 

3. Disclosure of Information:

  • Confidentiality: We are committed to maintaining the confidentiality of client and trainee information. Personal information will not be disclosed without consent, except as required by law.
  • Third Parties: In certain circumstances, we may share information with trusted third-party service providers (e.g., IT support, billing services) who assist in our operations. These third parties are obligated to maintain the confidentiality and security of the information.

 

4. Data Security:
  • Protection Measures: We implement security measures to safeguard personal information against unauthorized access, misuse, or alteration.
  • Access Limitations: Access to personal information is restricted to authorized personnel who require the information to perform their duties.

 

5. Cookies and Analytics:
  • Cookies: Our website may use cookies to enhance user experience. These cookies may collect non-personal information for statistical analysis and website improvement.
  • Analytics: We may use third-party analytics tools to analyze website usage. These tools may collect non-personal information about website visitors.

 

6. Your Choices:
  • Opt-Out: Website visitors can modify browser settings to decline cookies. However, this may impact the functionality of the website.
  • Access and Correction: Clients and trainees may request access to their personal information held by A Kind Place, or request corrections if the information is inaccurate or incomplete.

 

7. Changes to Privacy Policy:
  • Updates: We reserve the right to update this Privacy Policy periodically. Any changes will be posted on our website, and we encourage users to review the policy regularly.

 

8. Contact Us:
  • Questions: For inquiries regarding this Privacy Policy or personal information handling practices, please contact us at hello@akindplace.co or call us at +6587578049.

 

By engaging with our services or using our website, you consent to the collection and use of personal information as described in this Privacy Policy.
 
This Privacy Policy was last updated on 20 December 2023.
Nur Sofiawati
Educational therapist

Sofia is an NIE SPED-trained educator with over 6 years of experience in Special Education settings and MOE mainstream schools. She has a strong background in psychology and is currently pursuing a Master of Psychology.

She also has experience teaching primary school curriculum subjects, including Math, English, and Malay, providing foundational support to children with diverse learning needs.

She works with children aged 7–12 who have a range of learning needs, including autism and emotional regulation difficulties.

Her teaching style is calm, structured, and strengths-based, helping children feel safe, understood, and supported in their learning journey. Her sessions are personalised and child-centred, using clear routines, visual supports, hands-on activities, and positive reinforcement to build attention, confidence, and essential learning skills.

Session rates: $120/hr
Jannah
Special Needs Trainer
  • 2+ years of experience in special needs education, supporting learners with diverse behavioural and learning needs
  • Holds a Diploma in Psychology from Temasek Polytechnic, providing a strong foundation in developmental and behavioural understanding
  • 1.5 years of hands-on ABA therapy experience, delivering structured 1-to-1 and small-group behavioural interventions
  • Experience in vocational skills training for adults with disabilities, focusing on building practical skills and workplace readiness
  • Supported individuals in transitioning to supported employment
Melissa
Special Needs Trainer
  • Melissa brings a unique blend of corporate banking experience and special needs education, currently serving as a trainer for adults with special needs, focused on building confidence, resilience, and life skills.
  • A mother of four neurodiverse children, which deepened her understanding of neurodiversity and inspired her career shift.
  • She holds a Diploma in Special Needs & Child Psychology, and is known for her strong communication and problem-solving skills.
  • Melissa’s empathetic and engaging approach helps individuals build confidence, resilience, and independence.
Kwang Yong, a professional counsellor at A Kind Place (AKP).
Kwang Yong
Special Needs Trainer/Professional Counsellor
  • Transitioned from Engineering and the financial sector to the helping profession during Covid.
  • Earned a Post Graduate Diploma in Counselling Psychology and an Advanced Certificate in Learning and Performance (ACLP).
  • Works as a Special Needs Curriculum Specialist and Trainer, supporting clients and caregivers.
  • Serves as a mental health counsellor for neurotypical and special needs clients.
Farah Shida, an educational therapist at A Kind Place (AKP).
Farah Shida
Curriculum Specialist & Special Needs Trainer
  • Over 10 years of experience in special needs education, with a Diploma and Master’s in Special Education from NIE.
  • Develops experiential, gamified curricula focused on fostering independence, confidence, and social engagement.
  • Utilizes creativity and evidence-based practices to create engaging, learner-centered experiences.
  • Collaborates closely with families, caregivers, and community partners to personalize support and build comprehensive learning plans.
  • Experienced with autism, ADHD, intellectual and multiple disabilities through roles with A Kind Place and other special needs agencies.
Session rates: $120/hr

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